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4K Video Downloader Not Working? Here are the Fixes

By Cecilia Hwung | Last Update:

Why 4K Video Downloader Not Working

You may be asking yourself this question at a critical time. A project is due, or a deadline is coming up. We want to help identify what may be limiting the functionality of your 4K Video Downloader. The 4K Video Downloader is a program that allows you to edit, convert, and resize large video content. 

From the perspective of an experienced troubleshooting professional, there are a few general obstacles that can limit the accessibility of a product. There may also be product-specific requirements that may be causing difficulty. 

There are some important features to know about the 4K Video Downloader to help identify what may be limiting the functionality.

The program utilizes Full GPU Accelerated Video Editing Software. This allows the delivery of smooth, 4K editing that does not compromise the end product. 

Some general obstacles that can cause difficulties are:

1. Internet speed

2. File size

3. Browser limitations

4. Device capabilities

5. Device permissions

We'll also cover some of the requirements of the software.

4K Video Downloader

How to Fix 4K Video Downloader Not Working

Where to Start

The first step in using the 4K Video Downloader is to begin the download process for the program. 

Are you able to download the prompted file as intended? 

The initial download for any program is gathered from a website. If you are unable to download a file from the 4K Video Downloader prompt on the website home page, you may want to look at some browser limitations that could be causing that. 

The first point of possible difficulty will be whether you have the ability to make modifications to your device, and this includes downloads.  Typically, users with Google Chrome, Safari, or Mozilla Firefox will have the easiest time downloading a file. If you are using one of these and are still unable to download the file, there are a few things we can try.

Check Your Internet Connection

Check your internet speed. There are a number of useful sites for determining download and upload speeds. One that could potentially help is this Speedtest by Ookla, which can help identify if your internet speed is up to the task of downloading any 4K Video Download content.

You can test your internet speed by selecting the "Go" button in the center of the website page.

Now you've got the speed, but don't see the file successfully downloading your 4K video.

Common Browser Hurdles

If you have the required speed, but don't see the file downloaded, try clearing the cache of your favorite browser. A cache is a form of file storage that when full, can limit the quality or capability of download options.  

You can learn how to clear your browser cache from a number of sites, but let's go through the steps for a common browser, such as Google Chrome. 

For Chrome: 

1. Go to Settings

2. Select "Clear Browsing Data" 

3. Make sure it is set to clear browsing history, cookies, and cached images and files. 

4. Select the time range of "All Time" 

5. Select "Clear Data"

This may take some time, but this is a major contributor to being unable to download content, and it is super easy to address. 

If you are using another browser, some helpful guides can be found elsewhere, including the support pages for each browser. For example, Clearing Cache on Safari or Clearing Cache on Firefox.

If you have completed the steps for checking internet connection and have also addressed your browser version or cache, you will want to check that you have the space to download the file.

File Size for High-Quality Videos

A 4K video file can be quite large, and you are taking something from the source on the internet and downloading it to your own device. You will want to make sure that you have the space available for any such video.

While there are a large number of factors that can cause changes in file size, a video recorded at 4K on an iPhone will use about 24GB for an hour of video. 

Check your file storage, and make sure that you've got the space available.

Filetype, Source Site, and Conversion options

Sometimes everything can be working as intended on your end, but the source file may be something outside of what functions for your needs. Luckily, we also have a site page that allows you to identify if your source site has been approved for our download options.

If you have a file already on your device but are experiencing difficulties at this stage, we can help identify some conversion options. You can see that article here.

System Requirements

Finally, you will want to make sure that the device you are using satisfies the system requirements noted on our tech specifications page, as only those will allow you to function as expected while using the 4K Video Downloader. 

It is valuable to know that some of these system requirements can be Auto-detected, instantly checking your hardware. 

You should be able to download successfully using your 4K Video Downloader after following the above troubleshooting steps. In review, you checked your internet speed, cleared your browser, ensured you had the space on your device, and have followed the recommended system requirements. 

Allow the Program Permission

Another thing that can limit the functionality of the 4K Video Downloader is the administrator role. Many devices limit who can download particular items on the device. If you aren't the administrator on the device, find who is, or enable the process by selecting "Run as administrator." 

Where to Go From Here

Now you should be able to use the 4K Video Downloader as intended. You are ready to download your content. So the next time you ask "Why is my video downloader not working," you can view this guide on troubleshooting the situation.  Head on over to https://www.videoproc.com/faq.htm for any further questions.

About The Author

Cecilia Hwung is the marketing manager of Digiarty Software and the editor-in-chief of the VideoProc team. She pursues common progress with her team and expects to share creative content and useful information with readers. She has a strong interest in copywriting and rich experience in editing tips.

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VideoProc is a primary branch of Digiarty Software that is a leading multimedia software company founded in 2006. It endeavors to provide easier hardware-accelerated video audio editing and conversion solutions. The installed base of the VideoProc product has reached 4.6 million units from 180 countries since its release 5 years ago.

Any third-party product names and trademarks used on this website, including but not limited to Apple, are property of their respective owners.

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