What payment methods do you accept?
We accept Master Card, Visa, JCB, American Express, Konibini, Bank/Wire transfer and Discover. If you have some questions, please feel free to contact support@videoproc.com
Do you offer free customer service?
Yes, our full-time support team would be happy to answer any questions you might have on the ordering process or our software, and provide one-to-one assistance to you.
How do you protect online shopping security?
Our site has enabled HTTPs and uses SSL encryption to protect you from Identity Theft and Credit Card Fraud. In addition, we promise that your personal information won’t be shared with any third party.
What's your refund policy?
We provide refunds within 30 days from the purchase date if our products cannot normally work and we cannot solve it within an acceptable period of time or provide a temporary solution.